Questions
Can't find your answer? Email hello@donafly.com. A real person reads every message.
The basics
What is a Donafly?
A donation in someone's honor, split between the causes on their Donafly page. It's a way to celebrate someone or say thanks that does some good, instead of a gift card.
Is it really free?
Yes. Making a page and sending a Donafly cost nothing. Donafly takes $0 from every gift and never adds a fee.
How does Donafly make money?
It doesn't, for now. We built it because we wanted it to exist. If that ever changes, we'll tell you first, and we'll never take a cut of a gift without saying so clearly.
Who can I send a Donafly to?
Anyone. If they have a page, their causes are already there. If they don't, add their email and we'll invite them to pick their charities.
Money and receipts
Where does my money go?
Straight to the charities, through Every.org, a 501(c)(3) nonprofit that handles every payment. Donafly never holds your money.
Is all of it really donated?
Donafly takes nothing. Every.org sends the gift to the charities. Card and payment companies can charge a small processing fee, which Every.org handles. You get a tax receipt for the full amount you gave.
Do I get a tax receipt?
Yes. Every.org emails you one every time you give. Keep it with your records.
How can I pay?
Card, Apple Pay, Google Pay, bank transfer, PayPal or Venmo. Giving from a donor-advised fund is coming soon.
Is there a minimum?
The smallest Donafly is $10. That way, even when it goes to 3 people with 3 causes each, every cause gets at least $1.
How is my gift split?
Evenly between the people you pick (up to three), then evenly between the causes on each of their pages (up to three each).
Something went wrong with my payment. Who do I ask?
Every.org handles all payments, so they can help fastest. Their contact details are in the receipt email they sent you. You can always email us at hello@donafly.com too.
Your page
Which charities can I add?
Any US charity registered with the IRS: about 1.4 million of them, from big national groups to your local library or kids' school.
Who can see my page?
Anyone with the link. It shows your name, photo, causes, why they matter to you, and the total raised for them (you can hide the total in Settings). You can also choose whether people can find you by searching.
Will people see how much I gave?
No. What you give stays between you and Donafly. The people you celebrate see that you sent a Donafly and your note, not the amount.
Can I change my causes?
Yes, anytime. Open your page and choose Edit page.
Can I change my username?
Email us at hello@donafly.com and we'll help.
How do I delete my account?
Go to Settings and choose Delete my account. Records of gifts that were already paid stay, without your name, because the charities received that money.
Invitations
Someone sent me a Donafly but I'm not on Donafly. What do I do?
Open the email and pick up to three charities. It takes a couple of minutes and there's nothing to sign up for. If you like, you can turn your picks into your own page.
What if they don't pick in time?
Invited people have 7 days. After that, the Donafly goes ahead with the people who did pick.